Putting Our Approach to Work For You
Our 4D approach is designed to offer clients results and flexibility. Depending on your specific issues and needs, we assist in a number of areas to ensure immediate and ongoing success.
Discover > We uncover the issues.
Where challenges exist, we help our clients discover the root cause of the problem. We inventory systems, evaluate the accuracy of data, analyze how information is shared/ moved across systems and review the efficiency of systems and processes. For clients who need tools or reports developed, we capture the business user requirements.
Design > We define the path to success.
Once the issues are identified in the ‘discover’ phase we outline a set of new processes and system improvements to support a client’s reporting objectives, ensure data integrity and optimize business performance. We also develop implementation roadmaps to assist clients with installs or system build-outs.
Deliver > We oversee your implementation.
We further assist clients with project management support. As the “gatekeeper” between the business users and IT staff, we translate the business requirements into technical specifications and ensure new tools and processes deliver exactly what the business users expect.
For organizations with limited or overburdened IT resources, we can take ownership of select components of the implementation.
Direct > We manage the ongoing strategy.
With our virtual Corporate Intelligence Performance Management service, clients can add the skills and experience required for ongoing, successful management of the Business Performance Strategy. We manage the reporting tools, continuously refine the KPIs and drive ongoing enhancements to the decision support infrastructure.
WHAT OUR CLIENTS HAVE TO SAY
Sparta Systems, makers of TrackWise®, a leading, on-demand enterprise quality management software, turned to Infogen Solutions to turn its vision of a closed-loop marketing and sales process into a reality.
Contact us to learn how we helped Sparta Systems and others.
ISSUES WE SOLVE FOR YOU
Are you trying to launch your CRM/SFA tool and don’t know where to start?
Do you have the right processes in place to accept and manage lead through the pipeline?
Do you struggle with understanding the dynamics of your pipeline, such as deal fallout, deal changes, etc.?
Do you have the right processes in place to measure marketing ROI & Influence?
Can you effectively report on metrics and KPI’s (key performance indicators)?
Are you effectively managing the sales commission plan?